Cookie Policy

1. Purpose

Reineur (hereinafter referred to as "Reineur", "we", "our", or "us") uses cookies and similar technologies to operate, secure, and improve our website and Services.

This Cookie Policy explains what cookies are, how Reineur uses them, the types of cookies we may use, and the choices available to you.

This Policy should be read together with our Privacy Policy and Terms of Use.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites recognise your device, maintain sessions, remember preferences, and provide certain features.

Reineur may also use similar technologies, including pixels, software development kits (SDKs), local storage, tags, web beacons, and device identifiers.

In this Policy, we refer to these technologies collectively as "cookies" or "similar technologies".

3. Why We Use Cookies

Reineur uses cookies and similar technologies for the following purposes:

3.1. Strictly Necessary Cookies

These cookies are necessary to operate Reineur and provide essential Services.

They may be used to:

3.1.1. Keep you signed in.

3.1.2. Authenticate your account.

3.1.3. Maintain secure sessions.

3.1.4. Protect against fraud, abuse, and security threats.

3.1.5. Maintain the security of the Services.

3.1.6. Remember essential settings.

3.1.7. Enable core platform functionality.

Strictly necessary cookies generally cannot be disabled through our cookie settings because doing so may prevent essential features of Reineur from working properly.

3.2. Functional Cookies

These cookies allow Reineur to remember your preferences and choices.

They may be used to:

3.2.1. Remember language or regional preferences.

3.2.2. Remember interface preferences.

3.2.3. Remember feature preferences.

3.2.4. Provide enhanced functionality.

Where required by applicable law, Reineur will obtain consent before using non-essential functional cookies.

3.3. Analytics and Performance Cookies

Reineur may use analytics technologies to understand how Users interact with the Services and to improve their performance.

They may help us understand:

3.3.1. Pages and features used.

3.3.2. Navigation and interactions.

3.3.3. Feature performance.

3.3.4. Errors and technical problems.

3.3.5. General usage trends.

Where required by applicable law, Reineur will obtain consent before using non-essential analytics cookies.

3.4. Personalisation Technologies

Where Reineur provides personalised content, recommendations, search results, or similar features, we may use cookies and similar technologies to support those features.

Where required by applicable law, Reineur will obtain consent before using non-essential technologies for these purposes.

3.5. Advertising Technologies

If Reineur provides advertising or advertising-related features, we may use cookies, pixels, or similar technologies to:

3.5.1. Measure advertising performance.

3.5.2. Limit repeated advertisements.

3.5.3. Understand interactions with advertisements.

3.5.4. Deliver or personalise advertising where permitted by applicable law.

Where required by applicable law, Reineur will obtain consent before using non-essential advertising technologies.

If advertising technologies are introduced, we may update this Policy and our cookie settings.

4. First-Party and Third-Party Cookies

4.1. First-Party Cookies

First-party cookies are placed by Reineur.

They may be used to operate, secure, maintain, and improve the Services.

4.2. Third-Party Cookies

Third parties may provide cookies or similar technologies in connection with the Services.

These technologies may support:

4.2.1. Analytics.

4.2.2. Security.

4.2.3. Authentication.

4.2.4. Customer support.

4.2.5. Communications.

4.2.6. Performance monitoring.

4.2.7. Other platform functionality.

Third parties may process information collected through their technologies in accordance with applicable privacy requirements and their agreements with Reineur.

Where appropriate, Reineur will take reasonable steps to ensure that third-party technologies used through the Services are subject to appropriate contractual and data-protection safeguards.

5. Cookies We Use

The cookies and similar technologies used by Reineur may change as our Services, technology, and business operations develop.

We Use;

5.1. Strictly Necessary

5.2. Functional

5.3. Analytics

5.4. Personalisation

Where required by applicable law, Reineur will not activate non-essential cookies without the appropriate consent.

6. How We Obtain Consent

Where consent is required by applicable Nigerian law, Reineur will provide clear and accessible cookie controls.

These controls may allow you to:

6.1. Accept non-essential cookies.

6.2. Reject non-essential cookies.

6.3. Manage individual cookie categories.

6.4. Change your preferences.

6.5. Withdraw previously provided consent.

Cookie information will be presented in a clear and understandable manner and will identify the purposes for which relevant cookies or similar technologies are used.

You can change your preferences through Cookie Settings.

Where consent is required, refusing or withdrawing consent to non-essential cookies will not affect the lawfulness of processing that occurred before consent was withdrawn.

7. Withdrawal of Consent

Where processing is based on your consent, you may withdraw your consent at any time through Cookie Settings or another mechanism provided by Reineur.

Withdrawing consent does not affect processing that occurred before withdrawal.

Where technically necessary, certain cookies may need to be deleted from your device separately through your browser or device settings.

8. Browser and Device Controls

Most browsers allow you to manage or delete cookies through their settings.

You may be able to:

8.1. Block cookies.

8.2. Delete cookies.

8.3. Block third-party cookies.

8.4. Receive notifications when cookies are set.

Disabling certain cookies may affect Reineur features or prevent parts of the Services from functioning correctly.

Your device may also provide controls for limiting tracking or resetting advertising identifiers.

9. Do Not Track and Similar Signals

Some browsers and devices provide privacy preference signals, including "Do Not Track" signals.

There is no universal technical standard for responding to all such signals.

Where applicable Nigerian law or regulatory guidance requires Reineur to recognise a particular privacy signal, we will do so as required.

10. Cookies and Personal Data

Some cookies and similar technologies may collect or process information that constitutes personal data under applicable Nigerian data-protection law.

Where this occurs, Reineur will process such information in accordance with the Nigeria Data Protection Act, 2023 ("NDP Act") and other applicable data-protection requirements.

Reineur will seek to ensure that personal data collected through cookies is:

10.1. Processed lawfully, fairly, and transparently.

10.2. Collected for specified and legitimate purposes.

10.3. Limited to what is reasonably necessary for the relevant purpose.

10.4. Retained only for as long as necessary for the applicable lawful purpose.

10.5. Protected using appropriate technical and organisational measures.

The lawful basis for processing may depend on the type and purpose of the cookie or similar technology and may include consent or another lawful basis recognised under applicable law.

11. Cookie Security

Reineur takes reasonable technical and organisational measures to protect information collected through cookies and similar technologies against unauthorised access, misuse, loss, alteration, or disclosure.

We may review the cookies and similar technologies used through the Services to identify and address security, privacy, or compliance risks.

12. Changes to Cookies and Similar Technologies

We may introduce, remove, or modify cookies and similar technologies as our Services, technology, business operations, or legal requirements change.

Where required by applicable law, we will update this Policy and obtain new consent before introducing or using non-essential cookies for purposes requiring consent.

The "Last Updated" date at the top of this Policy indicates when this Policy was most recently revised.

13. Contact Us

If you have questions about this Cookie Policy, cookies, or similar technologies, contact us at:

Reineur Limited

Email: privacy@reineur.com

Mailing Address: Plot 76A Fiditi Avenue, Off Ordinance Road, Trans Amadi Industrial Layout, Port Harcourt, Rivers State, Nigeria

For information about how Reineur processes personal data, see our Privacy Policy.

If you are not satisfied with our response, you may lodge a complaint with the Nigeria Data Protection Commission (NDPC) at www.ndpc.gov.ng.